Privacy policy

Information About Our Privacy Policy

Privacy Policy

Effective Date: 08/05/2025

Who We Are
Newfound Global Ltd
Registered office: Holy Trinity House, 1a Orsett Terrace, London, England, W2 6AH
Company number: 09551634
ICO registration: ZA216455
Contact: contact@newfound.global

1. Purpose of This Privacy Notice

This notice explains how Newfound Global Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you interact with us through our website, services, or events.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We collect:

  • Contact details (name, email, phone, company)
  • Enquiry details (information you provide when you fill out forms, book meetings, or download content)
  • Marketing preferences
  • Website usage data (via cookies and analytics)
  • CRM data (we use Copper CRM to store and manage business contact information)

We do not collect sensitive personal data unless explicitly required and with your consent.

3. How We Use Your Data

We process your data to:

  • Respond to enquiries and provide services (legitimate interest)
  • Send marketing updates you have opted into (consent or legitimate interest)
  • Improve our website and services using analytics (legitimate interest)
  • Maintain business records and comply with legal obligations (legal obligation)

We only keep your data for as long as necessary and review retention regularly.

4. Sharing Your Data

We may share your data with:

  • CRM providers (Copper)
  • Web analytics providers (Google Analytics)
  • Email service platforms (for newsletters or updates)
  • Service providers helping deliver our services (under contract)

We do not sell your data. International transfers (if any) are protected using UK-approved safeguards.

5. Your Rights

You have the right to:

  • Access your data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of these rights, email us at contact@newfound.global.

6. How We Protect Your Data

We use technical and organisational measures, including encryption, access controls, and secure cloud systems, to protect your data. Only authorised personnel can access your data.

7. Updates to This Notice

We review this notice regularly. Last updated: 08/05/2025